San n’ Go and RS Flavour Ingredients Limited operate according to GDPR compliance in handling your personal data. This privacy information has been updated on 17th June 2020.

Your privacy and security are very important to us and we never share your name, email, delivery address or any other details with any other party excluding those involved in the checkout process. Please read the details below.

Privacy

We act as a controller of relevant information to enable use to process your order. By placing an order with us, you have given clear consent for this to occur. Our processors are all GDPR compliant, they are: PayPal (Europe) S.a.r.l. and Stripe.

Data Protection

We have no access to any of your financial details (e.g. bank account or credit card information) during any part of the checkout process. Basic personal details that directly relate to processing your order are available to us, and are given to us by you during checkout. These are: your name, email, telephone number (optional) and the billing/shipping addresses.

The personal details relating to your order are never stored on a local computer or printed out to be held by us. They are held online in our PCI-DSS compliant merchant services.

San n’ Go will only contact you on matters arising directly from you order, or to reply to correspondence from you, and not for any other purposes (unless you have opted in to our mailing list, see below).

It is your right to ask us to provide you with any information that we hold about you, such as copies of orders or emails free of charge at any time.

Checkout Security

We accept all major credit cards using the fully PCI-DSS compliant secure checkout and card processing services provided by PayPal or Stripe. Please refer directly to either company for information about their privacy policies and terms.

Stripe payments and processing are completed via the Stripe API on the Stripe website.

For payments using PayPal, you do not need a Paypal account to pay via Paypal. San n’ Go is a Paypal Verified Business Account holder.

You will be returned to sanngo.co.uk after completing payment of your order via either service.

Please contact us if you would like any more information about this or experience any difficulties during checkout.

Customer Account

You do not need to have an account to buy products from San n’ Go, you may checkout as a ‘guest’.

If you would like to set up an account to save time when ordering in the future, you can either do this either by clicking ‘register’ in the top menu or after placing your first order.

You are responsible for keeping your account details, such as billing and shipping addresses up to date. If you choose Paypal to complete your order payment, it is your responsibility to ensure your Paypal address details are up to date, as these will be used for your order.

Cookie Policy

Cookies help make our website work, by continuing to use this website, you are agreeing to our use of cookies. For more information, please read below.

San n’ Go, like all websites, uses ‘cookies’ (small text files) to store information on your computer, both to help our site function properly and to give you the very best experience. You will be asked if you want to accept cookies when you first visit our site.

Some cookies are essential, and the site won’t work as expected without them. These kinds of cookies are set when you submit a form, add an item to the cart, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential ‘session’ cookies to track visitors or enhance your experience of the site. These cookies are temporary and used to collect data anonymously for web analytics and social sharing services. These do not collect any personal data about you, we do not store them and do not have direct access to the individual data collected.

If you’re not happy with this, you can change your browser settings to prevent all websites from setting cookies. However, you may experience a loss of functionality on this website and across the internet as a result. Please refer to your own browser company for detailed instructions on how to regulate the setting of cookies on your devices.

We use Google Analytics and Facebook Like services. All of these services along with any social media you may use, will use cookies. Please refer to the individual parties’ privacy policies and terms for detailed information regarding their use of data and how you can opt-out from their services. San n’ Go cannot be held responsible how for these third parties may use your data.