Product guidance and helpful information

Frequently Asked Questions

What is the difference between the handrub liquid and gel?

The handrub liquid is WHO formulation II with 75% v/v alcohol and the gel is the same formulation with a moisturising thickening agent added. Both formulations still maintain the same properties in anti-viral and anti-bacterial protection.

Are both formulations suitable for children?

Yes, both the San n’ Go Handrub and Gel can be safely used by children over the age of 2 years old, but they should be used with adult supervision. In general, it is advised that all bottles of hand sanitiser should be kept out of the reach of children.

Who delivers your products?

We use DX as our delivery provider. You can find more out about them here:

When will my order be delivered?

All orders will be delivered on the next working day from when the order is placed, as long as the order is made before 1pm on the previous working day. Working days are Monday to Friday 9am to 5pm.

Due to the Corona virus situation some deliveries could be delayed.

Find out more on our Delivery Policy page.

How much does delivery cost?

We have a single flat rate of £4.99 for the delivery of all orders below £36. Orders of £36 or above are free.

Bulk or trade delivery charges will be applied separately – please call us on 0151 459 1188 for more information.

Find out more on our Delivery Policy page.

Do you delivery internationally?


Currently San n’ Go only deliver to UK mainland addresses.